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Find quick answers to the most common questions about KOIN AI, our features, and how to get the most out of our platform.

How do I create a KOIN AI account?

I forgot my password. How can I reset it?

Is my personal information secure with KOIN AI?

Can I change my email address after creating an account?

What is KOIN Focus and how does it work?

How do I add stocks to my KOIN Focus watchlist?

How often are KOIN Focus insights updated?

What makes KOIN Focus different from other stock analysis tools?

What is KOIN Brain and how is it different from KOIN Focus?

Can KOIN Brain help me build an investment portfolio?

Is the advice from KOIN Brain legally binding?

How does KOIN Brain learn about my investment preferences?

The app is running slowly. How can I fix this?

I'm not receiving push notifications. What should I do?

Can I use KOIN AI on multiple devices?

What should I do if the app crashes frequently?

What are the different pricing plans available?

Can I cancel my subscription at any time?

Do you offer refunds?

Is there a free trial available?

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